Listed below are a number of questions that our customers frequently ask us. If your question is not listed here, please contact us by clicking here.
What are the delivery charges for orders from the Online Shop?
If you are located in Cyprus, delivery is €3, to your nearest Akis Express! If you are located outside of Cyprus, unfortunately we currently cannot deliver to you.
Where is my nearest Akis Express Delivery Outlet Located?
You can see where your nearest Akis Express Store is located on their website by clicking here: http://www.gapakisexpress.com/store-locator/ (opens in new window)
Do you provide door to door delivery?
Unfortunately, due to the nature of the postal/courier services here in Cyprus, we only offer delivery to a customers local Akis Express courier office. You can however, contact Akis Express directly when your delivery arrives and arrange door to door delivery directly with them.
Do you deliver to North Cyprus?
Unfortunately, we do not deliver to North Cyprus. You can however arrange for your local cab service to pick up your order. The nearest border crossing is the Metehan Border Crossing.
Which payment methods are accepted in the Online Shop?
Currently for Cyprus deliveries we offer a cash on delivery method, whereby when you pickup your delivery at your local Akis Express and pay by cash when you collect the order from them.
How long will delivery take?
Deliveries are processed and sent via Akis the next working day.
How secure is shopping in the Online Shop? Is my data protected?
Your data is protected by server security. We do not pass on your data to any third parties. Only your contact details are given to the courier, who is chosen for a delivery.
What exactly happens after ordering?
You should automatically receive an email from us when you have placed an order. If needed, a member of our team may contact you by email or telephone to ask you any questions.
Do I receive an invoice for my order?
The shopping cart automatically generates an invoice when an order is confirmed. You will be able to download it from our website or receive it by email. The courier may also give you the copy that was provided to them.